Our Office

This page provides you with practical information about our practice. It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies.

Smiles by Design Group Ltd.
10015 North Main Street
Richmond, IL 60071
(815) 678-4551

11:00 AM - 7:00 PM
9:00 AM - 5:00 PM
12:00 AM - 7:00 PM
One Saturday per Month

*Please call for availability of Saturday Appointments

Click here for door to door driving directions

We know you have many choices when choosing a Dentist, so we have made requesting an appointment a simple process via our Web site. If, for any reason you cannot keep a scheduled appointment, or will be delayed, please call us as soon as possible.

Insurance and Billing
We accept traditional insurance plans, however, we are not a preferred provider with any insurance company. We will be happy to file your insurance claims for you. Your insurance plan is an agreement between you and your employer and is not a guarantee of payment. Our office will provide you with an estimate of your portion, which is collected at the time of service. Regardless of estimates, as the patient, you are responsible for any balance regardless if the insurance company pays. As the insurance subscriber it is your responsibility to be aware of the coverage and benefits of your plan. Please contact our office to verify acceptance of your plan.

Payment Options
We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

Financing Options
CareCredit is here to help you pay for treatments and procedures your insurance doesn’t cover. We offer No Interest* financing or low minimum monthly payment options so you can get what you want, when you want it. You can even use CareCredit for your family and favorite pet.
With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. After you’re approved, you’re free to use CareCredit for the services you choose including LASIK, veterinary, dentistry, cosmetic, hearing aids and more.

CareCredit is endorsed by some of the most credible organizations specific to each healthcare profession we support. And CareCredit is a GE Money Company, so you know you can count on us. For over 20 years, we’ve been helping over five million cardholders get the healthcare treatments they want and need. If you have any questions regarding CareCredit please call our office or visit www.carecredit.com

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